Securus Technologies has been the leading company in the provision of high technology. This is because of the innovative nature of the firm. The firm serves a vast number of prestigious organizations, correctional services, and inmates. The many numbers of clients are triggered by the convenient and reliable nature of the devices.
This has been facilitated by good leadership. Rick Smith, the chief executive officer of the Securus Technologies, assumed office in 2008. Since his reign began, there has been nothing but progress in the company. Smith began by changing the architecture of the firm to meet the needs of the business.
Under the leadership of Rick Smith, many developments have been in the company. The inmates are one of the greatest beneficiaries of the company. Through the company, they can keep in touch with their loved ones. This is through the tools that the company has provided the correctional facilities. The relatives say that the calls are very clear. They also say that their rates are pocket-friendly. The customer care of Securus Technologies is equally effective.
Initially, they were only audio calls. However, Rick Smith’s love for videos has led to the company innovating video calls. Rick Smith says that the visit is more effective when the two parties can see each other from the opposite sides. The users say that this has made the bond with their inmates stronger. The administration of the correctional services has also improved with Securus Technologies. The company has provided the prisons with devices that assist them in monitoring every event that takes place in cells. This has helped curb the issues of bullying that has been in the correctional facilities for a long term.
Running Securus Technology is, therefore, a task that only an intellect can undertake. Rick Smith is mightier than the job. Rick Smith’s educational background is excellent. He studies in well-known institutions when quality is concerned. Rick Smith is an MBA holder. He also has a Bachelor’s degree in Engineering and a master’s degree of the same. He also has a master in mathematics. An excellent academic background is vital to every chief executive officer. It helps understand the basics of fundamentals in business.
Then there is the experience. This is what defines the brand of a company. It also helps the company get through the competition and the hard economic times. Rick Smith has had a very excellent experience. He had worked in multiple places before landing in Securus Technologies. Rick Smith was the CEO of Eschelon-Telkom before he was appointed as the CEO of Securus. Echelon’s revenue improved tremendously during his reign. When he joined, the company’s revenue was $30 million, by the time he left it had risen to $350 million. Securus is confident that he will make the same difference with the company.