Securus Technologies has always paid attention to customers’ needs in the creation of innovative inmate communication technologies. The company also values feedback regarding its services and products from clients. Securus Technologies invited lenders and facilities to visit its technology center. The company recently released a series of customer comments on the role of technology in combating crime.
Securus Technologies received clients’ comments in the form of emails and formal letters. Jail and prison officers based in state and federal correctional facilities sent the feedback. According to Rick Smith, Securus’ CEO and board chairperson, the company usually releases a new product on a weekly basis to assist correctional officers and law enforcers in combating crimes.
Selected Facility Comments
One client pointed out that courtesy of Securus’ investigation tools, information was extracted from the phone of a corrupt staff member and was used in obtaining a search warrant. A client noted that through phone call monitoring, correctional officers were able to discover alcohol use and drug trafficking in a correctional facility.
A correctional facility officer also spoke about how Securus’ products focus on revolutionizing the incarceration environment. The officer mentioned that Securus enables correctional facilities in the U.S. to improve their public safety strategies.
About Securus Technologies
As one of the leading inmate communications providers in the U.S., Securus Technologies specializes in diverse services. These include incident management, biometric analysis, information management, and inmate self-service solutions. Securus’ mission is to make the world a better place through the provision of innovative solutions.
Securus Technologies has a client base of over 3,450 law enforcement, corrections, and public safety agencies. The company is based Dallas, Texas. It also excels in the provision of civil and criminal justice technology-oriented solutions. Through its certified and talented technicians, Securus has delivered unique technological products and systems to the corrections market.